cancellation policy

We do understand that people may have to cancel as we may also have to cancel booking due to restrictions or unforeseen circumstances.

All bookings will incur a 5% non-refundable booking fee.

Cancellations made within 48hrs or a no show on the day we can not offer a refund.

Cancellations made 2 to 4 days; a 25% refund will be offered or the option to reschedule to another date (subject to availability).


Cancellations made 5 - 20 days before; a 50% refund will be offered or the option to reschedule to another date (subject to availability).


Cancellations made 21 days or more before, a full refund will be offered or the option to reschedule to another date (subject to availability).  

If we have to cancel a trip due to unforeseen circumstances a full refund will be given or you can choose an alternative date (subject to availability).

This does not apply if we have to alter a route on the day for safety concerns