Cancellation Policy

 cancellation policy

We do understand that people may have to cancel as we may also have to cancel booking due to restrictions or unforeseen circumstances.

All bookings will incur a 5% non-refundable booking fee.

Cancellations made within 48hrs or a no show on the day we can not offer a refund.

Cancellations made 2 to 4 days; a 25% refund will be offered or the option to reschedule to another date (subject to availability).


Cancellations made 5 - 20 days before; a 50% refund will be offered or the option to reschedule to another date (subject to availability).


Cancellations made 21 days or more before, a full refund will be offered or the option to reschedule to another date (subject to availability).  

If we have to cancel a trip due to unforeseen circumstances a full refund will be given or you can choose an alternative date (subject to availability).

This does not apply if we have to alter a route on the day for safety concerns

Send Us A Message

Feel free to contact us

Email

info@tworockoutdoor.ie